| Hourly Rate | $105.00/hour |
| Billing Increment | 30 minutes |
| Travel Charge | N/A** |
| Phone Support | < 10 minutes: No Charge |
| Phone Support | > 10 minutes: $90.00/hour |
**within 30 minutes of Victoria, BC
Invoices are due and payable upon receipt unless an alternative has been agreed upon in advance.
All Hardware supplied is warranted against failure due to manufacturer's defect for 1 year, parts and labour included. Some manufacturers' warranties are as long as 5 years and DWC will provide a conduit for warranty resolution (Parts only).
outsourcedit.ca guarantees on-site service within:
| 2 hours | Monday - Friday (8-6) |
| 3 hours | Saturday - Sunday (9-5) |
| 4 hours | Emergency (24-7) |